The main reason why it didn’t really leave a mark was the fact that it was way too heavy on resources. Back in the day when the resources were severely limited, HTC Sense was mainly designed to look pretty, while other manufacturers have chosen fluidity over beauty. Even if the experience was clunkier, HTC Sense won that round mainly because the stock Android was way uglier. But over the years, the stock Android has gotten a lot better, with a beautiful interface that is both fast and fluid. However, HTC still continues to push on with HTC Sense as a selling point, despite being slower and a lot less stable than the stock experience. Even if it has gotten a lot better than previous versions, HTC Sense still kind of misses the mark. Leaving fluidity out of the equation, the main problem with HTC sense is the “Unfortunately, Sense Home has stopped” error. Sometimes this error is followed by other errors like “Unfortunately, Google Play services has stopped” or “Unfortunately, Gmail has stopped“. But don’t worry, your phone doesn’t have multiple errors, it’s all HTC Sense’s fault! This issue has been around for years, but it’s not like HTC didn’t try to fix it. The problem is HTC Sense operates a little differently than the default Android. This can create a lot of conflicts between the proprietary software and 3rd party apps or widgets. While the occasional pop-up with the error won’t bother you too much, some users have reported being stuck in an error loop that prevents them from accessing the home screen. Before we get to the fixing part, let’s go over the most common causes for this error:
Phone died of low battery while performing an updateApp conflictWidget conflictOutdated software versionGlitched HTC Sense
Below you have a collection of methods that will surely solve your problem. I have ordered them by severity, so make sure you follow each of them in order until you have a fix that works for you. Note: If you’re stuck in a loop without access to the home screen, proceed straight to method 2 and work your way down.
Method 1: Clearing Sense Home cache and uninstall updates
Before doing something major like performing a factory reset, there’s a few thing we can try without losing vital data. If the issues originate from a glitch, deleting the cache of Sense Home will do the job most of the time. Here’s how:
Method 2: Performing a Soft Reset
In some cases, the error appears as a result of a glitch and can be eliminated by performing a soft reset. Here’s how:
Method 3: Wiping the cache partition
If the soft reset didn’t help, let’s eliminate the possibility of a glitch by wiping the cache partition. The cache partition stores temporary system data that facilitate quick access to apps and services. Over time, it can become cluttered and might trigger this particular error. Aside from having the potential to fix your issue, it will surely make your system run more smoothly for a while. Note: Although we are going to use recovery mode, you won’t lose any of your personal data. The following guide has only been confirmed to work on HTC devices running on Marshmallow and above.
Method 4: Booting up in Safe Mode
If wiping the cache partition didn’t get rid of the error, there’s a high chance you might be dealing with an app or widget conflict. Think of Safe Mode as a diagnostic state – your device won’t allow any 3rd party app to run, allowing you to figure out if an app is causing the problem.
Method 5: Performing a factory reset
If the problem persists even after removing the apps while in safe mode, we have one last option. While a factory reset will get rid of the problem most of the time, it comes with a cost – it will remove all your apps, accounts, pictures, videos and any other personal data that isn’t on your SD card. If you have access to your home screen, consider making a backup before attempting to this. Note: If you can’t make a backup, at least consider going back into safe mode moving your contacts and SMS to the SD card. Go to Contacts > Settings and tap on Back up to SD Card then go to Messages > Settings and tap on Back up to SD card. If you do have access to your home screen, the procedure is much more simple: If you’re stuck in an error loop without access to your home screen, things are a little more complicated:
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