The error message appears after the game crashes. The problem is probably graphics-related and there have been people who claimed they managed to solve it by lowering their graphics settings. This is not a viable method for people with powerful PCs so follow the methods below to try to fix it in other ways.
What Causes the Mass Effect Andromeda DirectX Error?
Mass Effect Andromeda DirectX often appears when the game runs of memory if you don’t have sufficient RAM. This can be solved by adding more paging file memory to jump in. Sometimes the graphics driver doesn’t support the game fully and you should try and use a different one. Also, the game sometimes doesn’t support overclocking or using multiple monitors so try running the game without this.
1: Change the Size of Your Paging File
The paging file or virtual memory on your computer is a sort of a RAM extension. It uses a certain amount of space on your hard drive to use as RAM if it runs out. Still, the hard drive is several times slower than RAM but it can help out certain games and it can definitely cause Mass Effect to crash on you so try out this method.
2: Stop Overclocking your GPU
The error often appears when users overclock their GPUs. Overclocking is a thing where users alter the maximum frequency of the graphics of the central processor to a value that is above the recommended one set by your GPU’s manufacturer. This can give your PC a significant performance and speed advantage when playing video games and improve it in all ways. Returning your processor’s frequency to its original state depends on which software you used to overclock it in the first place. Stop overlocking your GPU and check to see if the issue persists.
3: Update or Roll Back Your Graphics Card Driver
The thing about games and graphics card manufacturers is that you never know if a driver update will mess up or fix a game. Sometimes the game works badly on the current driver you have but the new one fixes all problems. In other cases, when users install the latest drivers, the game starts crashing and they are forced to roll back. Nvidia Drivers — Click Here! AMD Drivers — Click Here!
4: Disable Your Second Monitor
This method might be very helpful to users using two monitors. Older games simply fail to accept thing kind of technologies so it might be best to disable it. If this doesn’t work, you can disable these monitors completely but these steps differ depending on which graphics card you have installed: Intel, NVIDIA, or AMD. NVIDIA Users: Right-click Desktop » NVIDIA Control Panel » Display tab » Set up multiple displays » Disable all monitors except your PC screen. AMD/ATI Users: Open AMD Catalyst Control Center » Display management » Disable all monitors except your PC screen.
5: Stopping Third-Party Applications
If none of the above methods work for you, then you must see if there are any third-party applications running in the background that you are not using. These applications bottle-next the computer and lead to conflicts which might result in the error under discussion. One such error that we came across was where Team Viewer was running in the background and it was utilizing DirectX for its own purposes. This caused a conflict with the game and hence Mass Effect Andromeda doesn’t work. The thing about Team Viewer (and other similar applications) is that they don’t close until you end their task.
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